What is PHW's VIP Treatment Package?

At PHW Specialty Clinic, our 12-Month VIP Treatment Package offers exclusive access to Direct Specialty Care (DSC) for a full year. This subscription-based service is designed to provide you with top-tier care, unparalleled attention, and convenience.

Here’s what you get when you sign up for your VIP package:

❂ Extended, No Wait Appointments: Experience extended, one-on-one time with our specialists, either in-person or via telehealth. There’s no rush, and we make sure all your health concerns are addressed thoroughly.

❂ Comprehensive Initial Consultation: New patients receive a detailed consultation to assess your health, allowing us to create a personalized care plan tailored to your unique needs and goals.

❂ Customized Follow-Ups: Receive several follow-up consultations throughout the year, either in-person or online, ensuring continuous support and adjustments to your treatment plan as needed.

❂ Advanced Diagnostic Testing & Personalized Treatment: Your VIP package includes advanced diagnostic testing to uncover the root causes of your health issues. We then design a customized treatment plan based on these insights for more effective, targeted care.

❂ VIP Patient Portal: Manage appointments, communicate with your provider, and keep your health information up-to-date all in one place with our secure, easy-to-use portal.

❂ Priority Scheduling & Round-the-Clock Access: As a VIP patient, enjoy priority scheduling and no-wait appointments, ensuring that your care is always available when you need it most.

❂ Exclusive VIP Perks: As a VIP patient, enjoy the following additional benefits:

• Complimentary EKGs
• Expedited prescription refills
• Discounted Fullscript supplements

With the VIP Treatment Package, you’ll have personalized, high-quality care throughout the year. Whether you’re managing chronic conditions, seeking preventive care, or want the best specialist attention, this comprehensive subscription ensures your health goals are achieved and maintained.

What are the VIP Treatment Package fees and payment options?

At PHW Specialty Clinic, we aim to provide affordable, high-quality healthcare. That’s why we offer flexible payment plans to suit your needs, ensuring our VIP Treatment Package remains both accessible and manageable for you.

❂ Discounted Pre-Paid Option: Pay your annual fee upfront and enjoy substantial savings.

• New Patients: $2,500 Save $500 vs Monthly Option*
• Current Patients: $2,100 Save $300 vs Monthly Option**

❂ Convenient Monthly Option: Choose the monthly payment plan for added flexibility.

New Patients: $3,000*

• 1st Month: $800
• Following 11 Months: $200 per month

Current Patients: $2,400**

• 12 monthly payments of $200 each

What if I use up all of my VIP Treatment Package consultations before the end of my 12-month agreement term?

If you use all seven consultations included in your 12-month VIP Treatment Package before the term ends, PHW does not offer individual follow-up consultations outside of the package. To continue receiving PHW DSC services, you’ll need to renew your VIP Treatment Package.

Current monthly-paying patients: You will need to pay off the remaining balance of your current 12-month agreement before renewing your VIP Treatment package.

Are there any additional clinic fees?

Full Transparency

At PHW Specialty Clinic, we prioritize your peace of mind by providing complete transparency regarding any additional fees. We believe in keeping you fully informed so you can make confident decisions about your care without any surprises.

Transparent Pricing

Our VIP Treatment Package covers a wide range of comprehensive care. However, there may be additional fees for certain ancillary and optional services not included in the package. To make things easier for you, here’s a detailed breakdown of our pricing structure:

❂ Ancillary Services: These are necessary services like labs, imaging, or specialized tests that may be part of your care plan. The fees for these services are the patient’s responsibility. However, they may be covered by your health insurance (if applicable).

❂ Optional Patient Services: Certain optional services may incur additional charges. These include:

• Medical records review
• Health records copies
• Disability determinations
• Advocacy letters
• Other administrative services related to your care

Do you participate with health insurance plans?

PHW Specialty Clinic operates as a no-insurance Direct Specialty Care (DSC) clinic, which means we do not participate with or accept health insurance, including Medicare or Medicaid. Instead, we focus on providing direct, personalized care through our VIP Treatment Packages, ancillary services, and optional patient services—all designed to offer you the highest level of care without the constraints and limitations of traditional insurance-based healthcare.

While our healthcare services are not directly covered by insurance, we offer superbills for your clinic consultations. You can submit these superbills to your health insurance for potential reimbursement or to your FSA/HSA account for funding approval.

Why choose PHW?

❂ No Insurance Hassles: Enjoy a transparent, streamlined healthcare experience without the delays or restrictions that come with insurance companies.

❂ Predictable Pricing: Our subscription-based model ensures straightforward pricing, so you can have full control over your healthcare journey.

❂ Personalized Care: Experience tailored care that meets your unique health needs—without the limitations of health insurance networks.

At PHW, we empower you to take control of your health with a level of service that traditional insurance systems may not offer.

Do I still need health insurance if I sign up?

While PHW Specialty Clinic operates as an insurance-free Direct Specialty Care (DSC) clinic, health insurance is still necessary for covering other essential healthcare needs, such as:

• Primary Care (PCP)
• Hospitalizations
• Prescriptions
• Ancillary services (such as lab tests, imaging, and other medical procedures outside our direct care)

Our services are designed to complement your existing healthcare by offering specialized care for conditions requiring more time, attention, and expertise—areas often not covered by conventional insurance.

While our DSC model provides exclusive, high-quality care, health insurance is still important to cover broader healthcare needs.

What else to know?

Here are a few additional details to consider as you decide whether to sign up for the VIP Treatment Package:

❂ FSA/HSA Accounts: You may be able to use your Flexible Spending Account (FSA) or Health Savings Account (HSA) to pay for the VIP Treatment Package. We can provide superbills for your clinic consultations upon request, which can be submitted to your FSA/HSA plan for funding approval.

Tip: To ensure eligibility and understand how to use your FSA/HSA funds, it's best to consult with your plan administrator.

❂ Tax Deductions: Payments for your VIP Treatment Package (as well as any ancillary services or optional patient services) may qualify as tax-deductible medical expenses.

Tip: To determine if these services are eligible for tax deductions, please consult with your tax professional.

Payments for your VIP Treatment Package, as well as any ancillary services or optional patient services, may qualify as tax-deductible medical expenses. To determine if these services are eligible for tax deductions, please consult with your tax professional.

These options can help make your PHW VIP patient experience more accessible, while potentially providing financial benefits as you receive the finest comprehensive, personalized care.

As always, we aim for full transparency and will guide you through any questions you may have.

How do I cancel my VIP Treatment Package?

We understand that your needs may change, and we want to make it as easy as possible for you to cancel your VIP Treatment Package. Here's how:

❂ Submit Your Request: To cancel, simply submit your written disenrollment request through your VIP patient portal. This ensures your request is processed smoothly.

❂ Pre-Paid Fee Refund: If you paid upfront for the pre-paid option, you will receive a pro-rated refund for the remaining term of your 12-month VIP Package.

Note: The refund will begin in the calendar month that starts 30 days after we receive your request.

❂ Monthly Fee Billing Adjustment: If you are on the monthly payment plan, once we process your disenrollment request, your monthly billing will stop automatically after the next billing cycle that begins 30 days from the date we receive your request.

We Make It Easy

At PHW Specialty Clinic, we aim to make the disenrollment process as transparent, easy, and hassle-free as possible. If you have any questions or need assistance, feel free to reach out—we’re always here to help.